POLICIES

RETURNS

No returns allowed on any FINAL SALE items, except for if flaws in workmanship are found (as long as the hangtag has not been removed). In the event that you are not 100% satisfied with any item you purchase, we accept returns on any item (other than FINAL SALE) that is unworn and has the hang-tag intact. This applies to any product shipped with defects in craftsmanship or material. If a RUSH production timeline leotard is returned, the RUSH fee cannot be refunded. Please contact us at support jodressmaker@gmail.com  to approve a return. We reserve the right to deny refund to sender without prior return approval. Only unworn items will be accepted for returns within 30 days of when the item was delivered to you. We will not be accepting any returns, exchanges, or refunds on any of our face masks, due to the nature of the spread of COVID-19. RETURNING FOR A

REFUND: PROCESS

Any returned item must be in its original condition, and all tags need to be intact. Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Please allow for a period of up to 14 days for us to process the refund.

RETURN SHIPPING

To return your product for a refund, you will be responsible for paying for your own shipping costs. Shipping costs are non-refundable. If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

RESALE

Our products are not authorized for resale. Any attempt to return an item purchased through a third party will render our return policy void.

SHIPPING AND DELIVERY

Custom products at Jodressmaker are hand-crafted according to your colour and size choices. Please allow 2 weeks for us to hand create and ship your order. For rush orders, we will ship your order out within 3 days of purchase. If you place your rush order after 3:00pm MST, it will count as being placed on the following day.

Shipping rates :

UK flat rate £3.90 free shipping for orders above £100

The rest of the World flat rate £15.95

EXPRESS AND HANDPAINTED ALLURES

All items purchased from Jodressmaker Prints/Handpainted Allures sections will be shipped out within four business days.

All items purchased will be shipped out within four business days.

SHIPPING DETAILS

Upon your purchase, you will receive an email at the address you provided confirming your order. After we have shipped your order, you will receive a second email with shipping information. We will ship depending on your choice of shipping at checkout. Please allow a few weeks for Priority Mail shipping if you reside outside the US due to possible customs delays.I

NTERNATIONAL DUTIES, CUSTOMS, AND TAXES

The recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders shipped outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient’s country. Additional charges for customs clearance must be fulfilled by the recipient; Luckyleo has no control over these charges, nor can Luckyleo predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

WHOLESALE

Get in touch with us jodressmaker@gmail.com or using the contact form below to find out more information about